Privacy Policy for Canyon Therapy
Effective Date: 3-11-2026
Canyon Therapy ("Canyon Therapy," "we," "us," or "our") operates the website (the "Website"). This Privacy Policy explains how we collect, use, and protect information when you visit our Website.
This Privacy Policy applies only to information collected through this Website. It does not apply to information collected during the course of clinical care. For information about how Canyon Therapy uses and protects your health information as a patient, please refer to our Privacy Practices (HIPAA).
1. Information We Collect
Information You Provide Directly
When you use our Website's contact forms, scheduling tools, or consultation request features, you may voluntarily provide information such as:
Your name
Phone number
Email address
General reason for your inquiry or the type of service you are interested in
We do not ask for or collect medical history, insurance information, Social Security numbers, or other sensitive health details through this Website. Please do not submit protected health information through our online forms.
Information Collected Automatically
When you visit our Website, certain information is collected automatically through cookies and similar technologies, including:
Browser type and version
Operating system
IP address
Pages visited and time spent on each page
Referring website (how you arrived at our site)
General geographic location (city/region level, not precise location)
Device type (desktop, mobile, tablet)
This information is used to understand general Website usage patterns and improve site performance. Some automatically collected data, such as IP addresses, may be considered personal information under certain legal frameworks. We do not use this information to identify individual visitors by name or to build personal profiles.
2. How We Use Your Information
We use the information collected through this Website for the following purposes:
To respond to your inquiries and contact form submissions
To schedule or confirm appointments and consultations
To send appointment reminders and follow-up communications (if you have provided consent)
To understand how visitors use our Website so we can improve its content and functionality
To maintain the security and performance of our Website
To comply with applicable legal obligations
We do not use information collected through this Website for targeted advertising, behavioral profiling, or sale to third parties.
Our basis for collecting and processing this information is your voluntary consent (when you submit a form or provide contact information) and our legitimate business interest in responding to inquiries, maintaining Website functionality, and improving our services.
3. Cookies and Tracking Technologies
Our Website uses cookies — small text files stored on your device — to improve your browsing experience and help us understand how the site is used.
Types of cookies we use:
Essential Cookies — Required for basic Website functionality such as page navigation and form submission. These cannot be disabled without affecting how the site works.
Analytics Cookies — We use Google Analytics to collect data about Website traffic and visitor behavior. Google Analytics uses cookies to track information such as pages viewed, time on site, and how visitors arrived at our Website. This data helps us understand how the site is used and where we can improve. Google may process this data on its servers. You can learn more about how Google collects and processes data at google.com/policies/privacy/partners.
How to manage cookies: Most web browsers allow you to control cookie settings through browser preferences. You can choose to block or delete cookies at any time. Disabling cookies may affect certain features of the Website.
Do Not Track: This Website does not respond to "Do Not Track" browser signals. You may manage your tracking preferences through your browser's cookie settings as described above.
4. Third-Party Services
Our Website uses or links to the following third-party services. Each has its own privacy policy governing how your data is handled:
Google Analytics — Website traffic analysis and visitor behavior tracking
Google Fonts — Web font delivery (may log IP addresses)
GoHighLevel — Website hosting platform and contact form data collection
CardPointe — Online payment processing (accessed via external link)
Google Maps — Embedded map for clinic location display
Canyon Therapy does not control the data practices of these third-party services. We encourage you to review their respective privacy policies.
5. How We Share Your Information
Canyon Therapy does not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share information in the following limited circumstances:
Service Providers: With trusted third-party platforms (listed in Section 4) that assist in operating our Website and providing services to you, subject to their own privacy policies
Legal Requirements: When required to comply with applicable law, regulation, legal process, or governmental request
Protection of Rights: When we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others
6. Data Retention
Information submitted through contact forms and scheduling requests is retained for as long as necessary to respond to your inquiry and facilitate any resulting appointment or clinical relationship. If no clinical relationship is established, contact form data is retained for no longer than 24 months and then deleted.
Automatically collected data (analytics, cookies) is retained in accordance with the default retention settings of the respective third-party analytics platform. Google Analytics data is retained for 14 months by default.
7. Data Security
We take reasonable measures to protect the information collected through this Website from unauthorized access, use, or disclosure. These measures include secure hosting, encrypted data transmission (SSL/TLS), and access controls on administrative systems.
However, no method of electronic transmission or data storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You use this Website and submit information at your own risk.
In the event of a data breach involving your personal information collected through this Website, Canyon Therapy will notify affected individuals consistent with applicable Wyoming law (W.S. § 40-12-501 et seq.).
8. Children's Privacy
This Website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 through this Website. If you believe a child under 13 has submitted personal information through our site, please contact us immediately and we will take steps to delete that information.
9. Your Rights and Choices
You have the following rights regarding information collected through this Website:
Access: You may request to know what personal information we have collected about you through this Website
Correction: You may request that we correct inaccurate information
Deletion: You may request that we delete personal information you have submitted through our forms
Opt-Out of Communications: You may opt out of text messages at any time by replying STOP, or contact us to update your communication preferences
Cookie Management: You may adjust your browser settings to block or delete cookies at any time
To exercise any of these rights, please contact us using the information in Section 11 below. We will respond to all requests within 30 days of receipt.
10. Changes to This Privacy Policy
Canyon Therapy reserves the right to update this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically. Continued use of the Website after any changes constitutes your acceptance of the updated Privacy Policy.
11. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Canyon Therapy
544 Yellowstone Ave
Cody, Wyoming 8241
Phone: 307-587-9789
Email: [email protected]